Frequently Asked Questions
Everything you need to know about shopping with Estailo.
What is the standard shipping time for Estailo orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take up to 10-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a hassle-free 30-day return policy. Simply visit our returns portal, enter your order number, and print your prepaid shipping label to send the item back in its original condition.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body dimensions or a similar garment you already own for the best fit.
What payment methods do you accept?
Estailo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are the materials used in Estailo clothing sustainable?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton, recycled polyester, and eco-friendly dyes. Check the 'Material & Care' section on specific product pages for more details.
Can I track my order once it has been shipped?
Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.